Shipping
Please allow 2-3 business days to process your order for in stock items, and 5-7 business days on custom orders. Expect an email within 7-10 business days to let you know your order is on the way!
Orders can be picked up daily, from after 5 pm CST. An email will be sent when your order is ready for pickup.
FLAT RATE SHIPPING
Orders are generally shipped within 2-5 business days using USPS. Flat rate shipping fee of $9 applies to orders shipping to US addresses. Orders over $50 ship free. Please note: We do not ship outside of the US at this time.
Returns
Since we area custom-made-to-order business with custom-made products that
cannot be resold, we do not accept returns or offer refunds or exchanges unless the
personalized products ordered are defective and/or a mistake has been made to your order
by us. Please be very careful upon ordering as we cannot accept returns or offer refunds and exchanges due to a mistake made to your order by you.
The following are examples of eligibility for returns,
refunds, or exchanges: holes, very uneven or incorrect logo
placement, etc.
The following are examples of non-eligibility for returns,
refunds, or exchanges: received correct sizes from your order but does not fit you, & any type of color disputes as
we receive approval from customer before order enters
production. Colors may appear slightly different depending on the settings of your display screen--the colors shown here are not exact, so please keep this in mind when ordering. Used, worn, and/or washed
personalized items cannot be returned, refunded, or exchanged.